Home » Categories » Multiple Categories

My On Demand service is not working, how do I fix it?

Rebooting your digital settop may correct this issue.Follow these rebooting instructions:To reboot a digital settop (non DVR):Step 1: Shut your TV off. Step 2: Hold the power button in on your digital box until the word BOOT comes up on the display or until the display goes blank. Only takes a few moments. Step 3: When the correct time comes back up on the display, turn your TV and digital box back on. You are going to have a "Passport" screen showing; it also will take a couple of moments for it to download information. When it’s finished you will have you picture and sound back. Recheck to see if you are still experiencing the same problem. To reboot a DVR settop:Step 1: Shut your TV off.Step 2: Press and hold simultaneously the Volume +, Volume -, and the Info button’s (on the actual box) until the word BOOT comes up on the display or until the display goes blank. Step 3: When the correct time comes back up on the display, turn your TV and digital box back on. You are going to have a "Passport" screen showing; it also will take a couple of moments for it to download information. When it’s finished you will have you picture and sound back. Recheck to see if you are still experiencing the same problem.
1.08 (50)
Article Rating (50 Votes)
You've Already Voted.
  • Icon PDFExport to PDF
Attachments Attachments
There are no attachments for this article.
Related Articles
Can I pause, rewind, and fast-forward On Demand programs?
Viewed 3061 times since Mon, Dec 10, 2007
Can I get digital services on all TVs in my home?
Viewed 9396 times since Fri, Jan 18, 2008
Only getting channels 3 & 4 on TV.
Viewed 3191 times since Wed, Aug 22, 2007
How much does HD service cost?
Viewed 11138 times since Fri, Jan 11, 2013
How long can I view my On Demand selections?
Viewed 962 times since Thu, Jun 7, 2007
What do I get with Blue Ridge On Demand?
Viewed 4491 times since Tue, Oct 1, 2013
How do I properly reboot my modem or digital box?
Viewed 28108 times since Fri, Jan 18, 2008
Can I stop my movie or show and go back to it later?
Viewed 2519 times since Mon, Dec 10, 2007
Can I record On Demand programming on a Blue Ridge DVR?
Viewed 2749 times since Mon, Dec 10, 2007
Will High Definition Television make my existing television set obsolete?
Viewed 796 times since Thu, Jun 7, 2007