Home » Categories » Multiple Categories

My On Demand service is not working, how do I fix it?

Rebooting your digital settop may correct this issue.Follow these rebooting instructions:To reboot a digital settop (non DVR):Step 1: Shut your TV off. Step 2: Hold the power button in on your digital box until the word BOOT comes up on the display or until the display goes blank. Only takes a few moments. Step 3: When the correct time comes back up on the display, turn your TV and digital box back on. You are going to have a "Passport" screen showing; it also will take a couple of moments for it to download information. When it’s finished you will have you picture and sound back. Recheck to see if you are still experiencing the same problem. To reboot a DVR settop:Step 1: Shut your TV off.Step 2: Press and hold simultaneously the Volume +, Volume -, and the Info button’s (on the actual box) until the word BOOT comes up on the display or until the display goes blank. Step 3: When the correct time comes back up on the display, turn your TV and digital box back on. You are going to have a "Passport" screen showing; it also will take a couple of moments for it to download information. When it’s finished you will have you picture and sound back. Recheck to see if you are still experiencing the same problem.
1.08 (50)
Article Rating (50 Votes)
You've Already Voted.
  • Icon PDFExport to PDF
Attachments Attachments
There are no attachments for this article.
Related Articles
Does the DVR allow me to watch and record high-definition programming?
Viewed 1767 times since Mon, Dec 10, 2007
How do I change the settings for TV Caller ID?
Viewed 2555 times since Thu, May 5, 2011
Will I need to purchase any special equipment to use Blue Ridge DVR?
Viewed 2284 times since Fri, Jan 18, 2008
Is there an extra charge for TV Caller ID?
Viewed 2083 times since Thu, May 5, 2011
How do I know what movies and programs are available on On Demand?
Viewed 1627 times since Thu, Jan 3, 2008
How do I return to regular TV programming?
Viewed 946 times since Thu, Jun 7, 2007
Can I get On Demand from a Satellite provider?
Viewed 1317 times since Mon, Dec 10, 2007
What is Digital Cable?
Viewed 4421 times since Fri, Jul 3, 2009
Does TV Caller ID display missed calls when I turn on my TV after it was off for a while?
Viewed 2121 times since Thu, May 5, 2011
How do I use the DVD functionality, including play, pause, stop rewind and fast-forward?
Viewed 3284 times since Thu, Jan 3, 2008