Home » Categories » Multiple Categories

My On Demand service is not working, how do I fix it?

Rebooting your digital settop may correct this issue.Follow these rebooting instructions:To reboot a digital settop (non DVR):Step 1: Shut your TV off. Step 2: Hold the power button in on your digital box until the word BOOT comes up on the display or until the display goes blank. Only takes a few moments. Step 3: When the correct time comes back up on the display, turn your TV and digital box back on. You are going to have a "Passport" screen showing; it also will take a couple of moments for it to download information. When it’s finished you will have you picture and sound back. Recheck to see if you are still experiencing the same problem. To reboot a DVR settop:Step 1: Shut your TV off.Step 2: Press and hold simultaneously the Volume +, Volume -, and the Info button’s (on the actual box) until the word BOOT comes up on the display or until the display goes blank. Step 3: When the correct time comes back up on the display, turn your TV and digital box back on. You are going to have a "Passport" screen showing; it also will take a couple of moments for it to download information. When it’s finished you will have you picture and sound back. Recheck to see if you are still experiencing the same problem.
1.08 (50)
Article Rating (50 Votes)
You've Already Voted.
  • Icon PDFExport to PDF
Attachments Attachments
There are no attachments for this article.
Related Articles
Can you delete calls in the list?
Viewed 2844 times since Fri, Mar 13, 2009
The background sound is drowning out the peoples voices on my TV. I have a Digital (or DVR) box. What can I do?
Viewed 3774 times since Tue, Jan 8, 2008
I do not have digital cable tv service how can I see what is on tv tonight or next week?
Viewed 3926 times since Fri, Jul 3, 2009
Can I record HD channels?
Viewed 2453 times since Wed, Aug 22, 2007
How do I return to regular TV programming?
Viewed 946 times since Thu, Jun 7, 2007
Does it cost anything to go into Blue Ridge On Demand?
Viewed 3022 times since Mon, Dec 10, 2007
Can I get digital services on all TVs in my home?
Viewed 9255 times since Fri, Jan 18, 2008
How do I know if there will be a charge for an On Demand program?
Viewed 2114 times since Mon, Dec 10, 2007
What is the difference between coaxial cable and fiber- optic cable?
Viewed 6377 times since Mon, Dec 10, 2007
How do I use the DVD functionality, including play, pause, stop rewind and fast-forward?
Viewed 4656 times since Thu, Jan 3, 2008