Home » Categories » Billing and Payment

I am a new customer. Why am I being charged for 2 months of service at one time?

Unlike a utility where your monthly charge is based on usage and thus calculated at the end of your billing period, Blue Ridge charges a standard monthly rate for your service which is due at the beginning of your billing cycle.  Because of this you do not receive a bill the first month you are installed, however you will the second month.  That statement is then prorated to include last month and the current month’s worth of service plus any install and or equipment charges.
1.8 (10)
Article Rating (10 Votes)
You've Already Voted.
  • Icon PDFExport to PDF
Attachments Attachments
There are no attachments for this article.
Related Articles
Do Digital Phone customers receive a single bill for all of their services?
Viewed 2844 times since Wed, Aug 22, 2007
Why are items listed separately on my bill?
Viewed 923 times since Thu, Jun 7, 2007
What does "CR" mean on my bill?
Viewed 30159 times since Wed, Aug 22, 2007
What are ways I can pay my bill?
Viewed 14211 times since Wed, May 16, 2012
I prepaid for the year, why is there a balance at the end of the year?
Viewed 2955 times since Fri, Jan 4, 2008
Do I need to put any money down for my install/upgrade?
Viewed 3117 times since Fri, Jan 4, 2008
My address isn’t accepted on My Blue Ridge?
Viewed 3706 times since Wed, May 16, 2012
Why don't I see the changes I made to my account on my bill?
Viewed 927 times since Thu, Jun 7, 2007
What is the fee for a returned check?
Viewed 2322 times since Fri, Jan 4, 2008
I just had cable installed/reconnected. Why does my bill show “Previous Balance due?”
Viewed 1083 times since Thu, Jun 7, 2007