How much is digital cable, internet and phone service?
Viewed 16702 times since Mon, Jan 14, 2008
Please visit our website www.brctv.com for bundle pricing. Keep in mind when subscribing to multiple services, discounts may apply. Read More
How does Blue Ridge Digital Phone differ from traditional phone service that I currently have?
Viewed 6995 times since Thu, Jan 3, 2008
Digital Phone offers the convenience of unlimited local and long distance calling, 8 calling features: Voicemail, 3-way calling, call waiting, call forwarding, caller ID, and more for one low price. Long distance applies to the continental US, Alaska... Read More
How can I check my voicemail if I am not at home?
Viewed 4225 times since Mon, Jan 14, 2008
Dial your 10 digit home phone number and when the voicemail picks up dial # key to interrupt your voicemail and then enter your PIN followed by the # key. Follow the prompts from the Main Menu. Read More
Do Digital Phone customers receive unlimited local and long distance calling for one low monthly price.
Viewed 3116 times since Tue, Jan 8, 2008
Yes. When subscribing to Blue Ridge Digital Phone, unlimited local and long distance calling within the US, Alaska, Hawaii, Puerto Rico, US Virgin Islands and Guam is included. Discounts on phone service are given when subscribing to multiple... Read More
I'm having trouble with my TV Caller ID.
Viewed 2796 times since Fri, Mar 13, 2009
Troubleshooting:1.Do you have an active Blue Ridge Digital Cable and Blue Ridge Digital Phone account? TV Caller ID will not work on any other phone system. 2.Make sure both Digital Cable and Digital Phone are working. 3. Reboot the digital box. You... Read More
Why should I switch from my current provider to Blue Ridge Digital Phone?
Viewed 2656 times since Thu, Jan 3, 2008
Savings: Cost savings for current Blue Ridge customersUnlimited local and long distance within the continental USFree Installation Simplicity: One Bill for all servicesKeep your same number, works with your existing touch-tone phones Service:... Read More
Digital Phone uses Internet Protocol and not the Internet.
Viewed 2559 times since Fri, Nov 30, 2007
Digital phone calls travel on our private, managed network, and not over the public Internet. Read More
How is Blue Ridge Digital Phone service different from Vonage?
Viewed 2444 times since Thu, Jan 3, 2008
Digital Phone uses Internet Protocol and not the Internet. Digital phone calls travel on our private, managed network, but do not travel over the public Internet. Vonage requires you to have a high speed internet connection in order for their phone... Read More
When switching to Blue Ridge Digital Phone, can I keep my existing phone number?
Viewed 2386 times since Wed, Aug 22, 2007
Yes. When subscribing to Blue Ridge Digital Phone, you have the option to keep your existing number or get a completely new one. Read More
Will the TV Caller ID banner show up on all digital set-tops in my home?
Viewed 2386 times since Thu, May 5, 2011
Yes if the TV Caller ID feature is enabled on each set-top. You must enable/disable the Caller ID feature on EACH digital set-top you have. Go to Channel 999 to enable/disable the Caller ID feature. Read More
How many calls does TV Caller ID store?
Viewed 2347 times since Thu, May 5, 2011
TV Caller ID stores up to 10 calls on your TV. Tune to Channel 999 to view the last calls that have come in. Read More
How do I change the settings for TV Caller ID?
Viewed 2336 times since Thu, May 5, 2011
Go to Channel 999 and following the on screen prompts to control basic functions such as banner duration (short 10 seconds, medium 25 seconds, long 50 seconds) and turning the Caller ID feature on/off. Read More
Can I purchase a second battery for the phone modem?
Viewed 2262 times since Wed, Aug 22, 2007
Yes, Blue Ridge provides extra batteries for $29.95 +tax each. Read More
Do Digital Phone customers receive a single bill for all of their services?
Viewed 2103 times since Wed, Aug 22, 2007
YES. Blue Ridge makes it easy by putting all services on one bill. Read More
Is Blue Ridge Digital Phone compatible with alarm systems?
Viewed 1998 times since Thu, Jan 3, 2008
Blue Ridge Digital Phone is designed to work with most security systems. We do advise that you contact your alarm company prior to your Digital Phone installation to prevent any false alarms and after the installation to test your system. Read More
Will I see the TV Caller ID banner on a show I’m recording on my DVR?
Viewed 1963 times since Thu, May 5, 2011
No. The TV Caller ID banner will appear on the screen while you're recording, but will not display when playing back the recorded show. Read More
Does TV Caller ID display missed calls when I turn on my TV after it was off for a while?
Viewed 1935 times since Thu, May 5, 2011
No it only shows a banner for a current call. Read More
Is there an extra charge for TV Caller ID?
Viewed 1895 times since Thu, May 5, 2011
No. TV Caller ID is included with your subscription to both digital cable and digital phone. Read More
Why is Digital Phone from Blue Ridge Communications better?
Viewed 1842 times since Thu, Jun 7, 2007
For Vonage, local numbers are not available in all areas. So you might not be able to keep you own number. Vonage will give you a new number that will be a toll call for some people to call you. Blue Ridge Digital Phone has local numbers for all our... Read More
Do I have 911 service?
Viewed 1834 times since Fri, Jul 3, 2009
Yes. With E911 (Enhanced 911), your telephone number and location are automatically transmitted to the operator during the call. So, if you are unable to communicate or the call is disconnected, the operator will still be able to send help. With... Read More
What do I need to subscribe to in order to get TV Caller ID?
Viewed 1808 times since Thu, May 5, 2011
You must subscribe to both digital cable and digital phone. Read More
Can TV Caller ID show up on certain channels, but not others?
Viewed 1652 times since Thu, May 5, 2011
No. TV Caller ID will display on all channels when enabled. You cannot pick and choose which channels you don't want it to show up on. Read More
Can you delete calls in the list?
Viewed 1598 times since Fri, Mar 13, 2009
You can clear the entire list but not just one entry. Read More
If I am on the phone and a call comes in, does that call waiting call show up on my TV?
Viewed 1586 times since Fri, Mar 13, 2009
Yes. If you are on a call, the Caller ID banner for the incoming call will show up on your television. Read More
Will the TV Caller ID banner show up while I’m watching a recorded show from my DVR?
Viewed 1578 times since Thu, May 5, 2011
Yes, if it is a new call. If a call came in while you were recording and are now just watching the playback, that old call will not be on the recording. Read More
What is Vonage? How does it work?
Viewed 1170 times since Thu, Jun 7, 2007
Vonage is a VOIP (Voice Over Internet Protocol) service. Vonage converts phone calls into data that runs through a high-speed Internet connection just like email. A high speed Internet connection is required to use Vonage. Read More
Do you offer a money back guarantee?
Viewed 1167 times since Thu, Jun 7, 2007
Yes. We are so confident about the quality of Blue Ridge Digital Phone that we offer a 30-day money back guarantee. If you are dissatisfied with your Blue Ridge Digital Phone Service for any reason, you will receive a refund if you cancel the Service... Read More